Distance Sales Agreement

This page summarizes the main sale terms that apply between the buyer and the seller for orders placed electronically through Hurmuzlu Building Market.

Parties

• Seller / provider: Hurmuzlu Construction Food Import and Export Trade Ltd. Co.
• Store name: Hurmuzlu Building Market
• Tax number: 4640996141
• Address: Kizilirmak Neighborhood, Dumlupinar Boulevard, Pasifik Gayrimenkul 160 / 3 C-1, Ankara / Cankaya, Turkey
• Buyer: The natural or legal person entering delivery and billing details during checkout.

Order subject

The subject of the agreement is the remote sale and delivery of the goods described on the product page at the total price shown during checkout.

• The main characteristics of the goods are displayed on the product pages and in the order summary.
• The order total, including product price, shipping costs if any, and relevant order items, is shown during confirmation.

Payment and confirmation

When the order is completed, the order details are sent to the seller. The seller prepares the payment link and emails it to the buyer.

• Before confirming the order, the buyer should review the items, amount, delivery details, and legal links.
• When the payment link is shared by email, the order status is updated to waiting for payment approval.

Formation of the order

• When the buyer fills in the required information and confirms the order, an order record is created in the system.
• The seller then processes the order subject to stock, operations, and delivery conditions.

Delivery and withdrawal

Delivery is made to the address stated during checkout. Subject to legal exceptions, the buyer may request withdrawal or return within the period provided by applicable law after delivery.

• Delivery time may be affected by incorrect address details, incomplete contact information, or obstacles caused by the buyer.
• The terms stated on the delivery and returns page are considered together with withdrawal and return requests.

Limitation of responsibility

• The seller is responsible for preparing the order in line with the listed specifications and managing the operation.
• The buyer is responsible for providing accurate order information, checking the goods at delivery, and making necessary notifications within a reasonable time.

Disputes and application

The parties first seek a solution through direct communication. If no resolution is reached, the competent consumer authority or court may be consulted under applicable law.

• Applications should clearly include the order number, buyer name, and subject of the request.
• A good-faith attempt to resolve the matter directly is preferred before escalation to competent authorities.